Navigating in Clearbooks and deleting duplicate entries

Idea suggested by Atinuke Isamah 7 days ago

Hi, I'm self employed and using clearbooks for digital tax but it is difficult to navigate. It seems what I can see keeps changing every time I log in, so I just end up frustrated and log out.

  1. When I go to MTD for income tax I find there are duplicate records. I am at a loss as to how to this happened and have no idea what to do! Do I delete the duplicates? If so where and how exactly do I do this?

  2. I can't seem to navigate to the page that allows me to explain transactions! I have clicked everywhere but nothing!

2 Replies

Hello Atinuke,

I am new my self. This is not advise it is just the way I think I am going to do it. I havent tried yet, it might go wrong, if you try it and it does I will not take responsibility. I think it comes down to income and expentiure. All you are trying to do is look at your bank records, any thing that comes into your account is income, any thing that goes out is expenditure.

A simple way, might be to download the CSV from the bank onto a spreadsheet. Do this in your online banking account. Delete off any entries that are irrelavent eg shopping in M&S while it is in spread sheet form. Be careful not to disrupt the column line up.

Download their manual CSV sheet which has again got something like two columns. You can find that on here.

Copy off your banks CSV which you have cleared of rubbish and put your income into the income column and the expenses in the expenses column for the period. Upload their sheet back into their system.

When it is in their system tag all the different incomes and expenses using their tags, I intend to put the ones I use regularly on a word docment and copy and paste them again and again.

This should transmit everything into the right place.

Upload the relevant timed period to the inland revenue at the right time 4 times a year You are not trying to create a tax return 4 times a year, just a mini report of income and expenses.

At the end of the year they will use this info to create a return. Have a look at it online in the inland revenue website and then make amendments and add stuff they havent put e.g particular personal allowances which might not be included.

If it goes wrong, you use this method at your own risk.

Hi Atinuke,

  1. To delete duplicates, the best way would be reconcile your bank account. You can do this by heading to the Dashboard > Click on the bank balance > Amend the start date to the beginning of your financial year. Then, you must compare each transaction against your actual bank statement. To delete the duplicates, you will need to click the Amount, then click Delete.

I can see you import bank statements, so the duplicates are likely caused by manual entries via the Record Income or Record Expenses button via the dashboard. The duplicates are likely to not have a tick beside the transaction on the left so they can easily be identified.

For examples, please see: Manually reconcile a bank account - For step 1, as you are on the Sole Trader plan, you must head to Dashboard > Bank accounts.

  1. I have taken a look, it appears there was a subscription issue where the DD was pending longer than expected due to the holiday periods. This had caused the account to be closed and the bank feeds to lapse. In this case, you must head to the Dashboard > Bank accounts > Manage bank feeds > Add Feed. Once added, your statements will start importing automatically.

Tommy

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