Recurring invoice GoCardless auto collection on 'due date'?

Idea suggested by Phil Jackson 10 years ago

Hi, This seems to be a massive floor in Clearbooks. Recurring invoices can be created with an option to auto collect via GoCardless however the API requests the payment within 3 days of the invoice being created instead of being requested on the invoices 'due date'?

Most of our clients are on 30 day terms which means that as an example an invoice that is generated on the 10th Oct, due on the 10th Nov will be collected on the 13th October! Surely it would be logical for the GoCardless request to happen on the due date?? This seems crazy.

The only way around the issue is to create the invoice 3 days before its due date however this is very poor for cashflow prediction as the invoice is only created 3 days before it gets paid!

Would it be possible to create a drop down option within the recurring payment setup page that has two options:

  1. Attempt to collect on creation date
  2. Attempt to collect on due date

This would prevent us from setting up recurring payment requests within GoCardless and then having to manually reconsile GoCardless bank statements to the associated invoices that recurring billing created.

Many thanks for your help with this. It will save us hours and hours of book keeping each month.

5 Replies

Hi Phil,

Thanks for posting your idea on Community and for pointing this out. I see what you mean, it would be good to have something more customisable so that you can match payment dates with credit terms and the actual due date itself. It sounds like this could benefit a large number of users, so the more support and comments this idea gains the sooner it will be looked at and considered for implementation by our developers.

Many Thanks

Chris

We are just starting to use Clearbooks and will be configuring the Go Cardless integration feature shortly but this would be pretty useless without implementation of the above change.

Has there been any progress on this?

I'm terribly sorry to inform you that we are currently not developing the feature in question and will unfortunately not be available in the near future.

This is due to the fact that we have a dedicated road map that is currently being followed.

I apologise for the inconvenience and I hope you understand.

How much would it cost to have this feature developed?

Reply to this idea

Attach images by dragging and dropping or upload
 

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are