Access to old accounts

Problem reported by Craig Lowe 6 years ago

We need to retrieve some information from our old accounts with Clearbooks in order to complete our annual acc ounts. Is it possibl;e to grant temporary access so I can print off what we need and extract the info etc for each customer?

Also we were refunded our annual subscription a while back when we cancelled - how are we able to withdraw this amount to our bank rather than being held as a credit?

Kind Regards

Craig

1 Reply

Hi Craig,

I've placed your account on a two week trial extension and if you could send your bank details to us over at support@clearbooks.co.uk, then we can process the refund into your bank account via bank transfer.

I look forward to your response.

All the best,

Shaz

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