Take a free trial of Clear Books Or take a look at our new product Clear Books Micro

Edit product icon disappears when select view all in product list

Problem reported by Andy Miller 5 years ago

In looking at our product list I need to view all - looking at 20 at a time is not practical! Yet when I do this the ability to edit an item disappears.

I'm viewing using Chrome on a MacBook Pro with 1680 X 1050 resolution (default for model). Magnification is at normal (100%)

Surely this should be a quick fix issue?

Screen shot attached

PS as you can see I have also some trouble editing the attachment :-(

file

file

file

file

file

6 Replies

That's odd - I can't seem to re-create although I am on a PC (seems strange that Chrome on a mac could be the cause, although I can't rule out anything). Do you get the same results in both Safari and Firefox?

Safari does display correctly. I don't have Firefox (does anyone nowadays?). The fact ClearBooks works on Safari may not solve the problem. I work with A Google Partner and most of those coming on to use Clearbooks in the next few weeks access via ChromeBooks. True, I have not yet asked anyone with a ChromeBook to try this out yet. BTW on Chrome even when displaying only 20 records whilst it displays the pencil icon I did not know there were two icons to the right of this as they are not displayed. Perhaps the problem is just a little bit of CSS that Chrome is more sensitive to than the others?

Firefox are doing a big push on getting more people to use it at the mo - I think it's quite popular with our devs. It's certainly a lot better then IE :)

I have just tried viewing on a Mac - seems to be ok on either Chrome or Safari for me. I will ask one of our front end devs on Monday to investigate this further. I'll update you as soon as this is done.

John,

I just thought of something. I have been a beta tester on Chrome for mac for so long had clean forgotten about it. This does not usually cause any issues and dates back to when I was involved with testing site development. However in this case it may be significant. The version I'm using is Version 44.0.2403.39 beta (64-bit) and I'm using Yosemite OS

I'll report it to Chrome - it remains odd though that there is a difference between the screen when it shows 20 records and 'all' if the code is clean for the page. Also I have not noticed any issues with other sites - so far at least.

John,

Just to confirm and apologise. The problem was with the browser. When rolled out back to previous version it was all OK.

Ah - I was about to let you know one of our front end devs replied to me late yesterday to let me know that it could indeed be this - glad to know it's ok for you now :)

Have a good evening!

Reply to this problem

Attach images by dragging and dropping or upload
 

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are