Journals appearing in unallocated cash

Problem reported by Kevin Doran 9 years ago

Over the last few days i've seen lots and lots of journals showing up in the unallocated cash section.

Am I doing something wrong, going mad or is there a bug?

5 Replies

Hi Kevin,

Is this for a client or within your own account?

Client(s):

CSS JET M P Gal... Eng... Mids... White...

...to name but a few.

Thanks Kevin, I'll take a look

Just to add they're showing on the bank rec screen too, just had a client query it why.

Hi Kevin,

I am really sorry about this. It does seem to be an issue affecting customers at the moment. We have informed the technical team and they are working on resolving it as soon as they can.

I'll let you know as soon as I know more,

Chris

Reply to this problem

Attach images by dragging and dropping or upload
 

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are