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You cannot currently mix pay frequencies for an employee mid tax-year

Problem reported by Kevin Doran 4 years ago

If an employee is changing from weekly to monthly do I have to add them as a new employee or something so the system handles it?

15 Replies

Hi Kevin - blimey you're patient!

Can somebody remind me what to do here please?????

I'm trying to change an employee from monthly to weekly but can't for the life of me figure it out.

And yes, I am Paul....to a degree! ;-)

Hi Kevin,

If you go into Employees> View> [click on name]> Employment details, you can edit the 'Payroll frequency' by selecting the required period in the drop-down box and then click on 'Save'.

You should make sure to do this just after you have processed the employee's last period.

Tried it before.

It brings the employee onto the weekly payroll list but when you try to process you get an error msg saying "You cannot currently mix pay frequencies for an employee mid tax-year"

It also means the old monthly payslips are no longer available to view.

Hi Kevin,

Things have been changed in the backend recently. Please try one more time and let me know what happens.

I have, that's how I just managed to copy/paste the above error msg.

Please feel free to log into my client that has the word 'Grill' within their name and look for employee Rachel...

Hi Kevin,

I changed the Payroll frequency from weekly to Monthly, clicked on Save and, 'Employee saved successfully!'.

Please take a look.

Ha, you've changed it back to monthly...it's weekly we now want.

It'll work on monthly as that's how she was previously paid.

Ah sorry Kevin.

It was set to Weekly when I went in and so I followed the original question. It has just changed to Weekly fine also.

And when you’ve changed it you’ve tried to process pay for her and it’s worked?

Hi Kevin,

I see what you mean, apologies, as far as I was aware, that should still have worked. I will gather some more information and get back to you when I have an answer for you.

Hi Kevin,

Many apologies, I am informed that the original information I was given was due to a misunderstanding regarding one of the alterations in the backend.

Unfortunately, there is no way around this that wouldn't cause you problems in some way. The safest way to switch periods is to do it at the end of the tax year.

Don't worry, i've found a workaround so dealt with it.

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