how to change the package from together+ to together

Problem reported by Sameer 7 years ago

how to change the package from together+ to together

3 Replies

Hi Sameer,

Together plan is tailored to non-limited & non VAT registered companies. For this plan to become available on your Home > Subscription > Select plan page, you would need to change your VAT scheme to become non VAT registered. Also, your organisation type under Settings > Organisation > Details should be set to Sole trader or Partnership.

Hope this helps.


thank you mia, one question i already paid for together + for one month if i change my package now which is less than together + will you refund or adjust with my new package

regards sam

You're most welcome, Sam.

Would you mind sending us a ticket to contact support with the details of your account, as any refunds would need to be authorised by our Finance Team?

Many thanks.


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