how to change the package from together+ to together

Problem reported by Sameer 7 years ago

how to change the package from together+ to together

3 Replies

Hi Sameer,

Together plan is tailored to non-limited & non VAT registered companies. For this plan to become available on your Home > Subscription > Select plan page, you would need to change your VAT scheme to become non VAT registered. Also, your organisation type under Settings > Organisation > Details should be set to Sole trader or Partnership.

Hope this helps.

Mia

thank you mia, one question i already paid for together + for one month if i change my package now which is less than together + will you refund or adjust with my new package

regards sam

You're most welcome, Sam.

Would you mind sending us a ticket to contact support with the details of your account, as any refunds would need to be authorised by our Finance Team?

Many thanks.

Mia

Reply to this problem

Attach images by dragging and dropping or upload
 

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are