Email marking invoices overdue - when they're not

Problem reported by Michael Goody 8 years ago

Hi. All of a sudden, when I create an invoice and send by email, the message is that the invoice is overdue.

4 Replies

Hi Michael,

Our apologies for this. It is a known issue that was reported to us shortly before you made your post.

Our Development Team are working to resolve it.

At the moment it seems that it is only affecting invoices whose due date is today.

Until the fix goes live I suggest that you edit the email manually before sending.

Our apologies again for any inconvenience this may cause you.

All the best

Thanks Richard. I thought I'd done something daft!

Hi Michael - the development team have reported this as fixed, if you still have any problems with this just let me know.

Hi John

Thanks for sorting that out. Everything back to normal.

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