OOOPS thats embarrassing...

Problem reported by Natasha Newby 8 years ago

I keep getting the error message above,

First when I tried to use the receipt bank integration to download invoices.

I tried this a few times with no joy so have then manually downloaded a CSV from receipt bank and tried to import the bills from there.

Unfortunately, I am getting the same error message!

I have a few hours left to submit my VAT return and I cannot import my invoices !!!!!!!!!

Help needed, I think Im going to have to do it manually which is no fun.

Solved
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3 Replies

GULP

I have now done an expense report on RB, and cross referenced back to CB to check for duplication's. Once I was happy I have tried to put the totals on CB as a single invoice. Problem Solved? No! As I get the same error message coming up trying to post a single invoice.

ARgh!

8 years ago

Try again. I had similar problem with VAT return, but that is fixed this morning.

8 years ago

Hi Natasha

Were really sorry about the issue you experienced last night. We've fixed the problem and are currently implementing a plan to ensure it doesn't happen again. Thanks for your patience and continued support.

8 years ago

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