searching documents on new version

Problem reported by Rachael POTTER 8 years ago

Hi is anyone else having problems when using the search for documents in the new system? I was able for example to key 84 into the search and it would bring up all documents and entries and £ including that number. Now it can't find pur000084 unless I input pur000084 (but it will find pur000173 if I input 173???) This is frustrating as when we have new clients we use this function quite a lot to quickly locate documents so that we can correct coding etc. now I have to type the whole thing in so not so much of a shortcut search

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3 Replies

hi the company i was in yesterday was SHBS Wiltshire and if you search 84 or 117 you will see that pur000084 does not come up but pur000117 does Thanks for your help

Rachael

8 years ago

Thanks Rachael,

I have just escalated this to our development team to investigate why this is and resolve. I shall keep you updated with all developments.

8 years ago

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