Being asked to verify
Problem reported by Rob Pickering 5 years ago
Hi, As of today when I log-in I'm getting the message:
"You will not be able to access all features of Clear Books until you verify your account! Please click the link within the verification email we sent to you."
In a suitably annoying yellow banner covering the menu options.
I'm not a new user so no idea why this has occurred. I haven't received an email to verify, so I'm stuck.
Would be really good in these circumstances to have an option to re-send whatever it is, and for you to confirm where it was sent.
My account subscription is managed by my accountant, so it may be something that's been sent to them? If so, I shouldn't see the message.
Very poor, not good on a Sunday when I need to do some month-end actions.