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Issue with discounts

Problem reported by Andrew 3 years ago

Hi there

there is a glitch with discounts on the quotes. after adding discounts all items are disappearing and shows only discount on all item nr

please see attachments

PLEASE SORT THIS AS AS HAVE TO SEND QUOTE TO MY CUSTOMER ASAP

file

2 Replies

Sorry about this Andrew,

Are you editing an existing quote and then adding the discount or applying the discount while creating the quote?

This looks odd as the discount should be a separate item itself which discounts the total of the quote by the given percentage - which browser do you currently use Clear Books on as I was unable to replicate on my test account using Chrome 58? http://www.whatsmybrowser.org/

If possible could you email support@clearbooks.co.uk with your account details too?

I've created the quote and adde discount and system has changed all values and descriptions. It never happened before. Have this issue just today

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