Cannot create pdf for invoice

Problem reported by Prince Boateng 7 years ago

I ve tried generating PDF (invoice - view as pdf button) for about 30 minutes, keeps timing out leaving a blank page.

4 Replies

Hi Prince,

Would it be possible to email contact support with your account details and any example invoices so that we can investigate further?

Sorry I thought I was creating a ticket. Confusing. Will send the email requested.

I just tried again and is now working.

Oh cool thanks for letting me know - just out of interest, how did you create the community post - did you use the help drop-down panel in your account (as per the screenshot below)

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