Multi Currency Sales Invoice Partial Write Off Issues

Problem reported by Kim Williams 4 years ago

Dear All,

I am having issues with Partial Write Off Bad Debt/Bank Charges/FX etc. while the system allows this the invoice still resides in the unpaid sales ledger and the write off is not allocated against the invoice.

Does anyone else have this issue and know how to fix it?

Thanking you in advance.

Kim

1 Reply

Hi Kim,

That is strange - could you please email in your account name to contact support as well as an example invoice so I can investigate this further please?

Thanks,

Tommy

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