Problem reported by Cara Benton 7 years ago
Hi,
I am trying to add a few lines of manual charges on our clients draft sales invoices however, when I go to save the draft invoice which saves, I go back into the invoice again and the charges have disappeared?
Can this please be looked at asap.
SolvedHi Cara,
We are aware of this issue and is currently being investigated. I will update you as soon as this has been resolved.
Thank you for pointing this out.
Tommy
Hi Tommy,
Thank you so much for your reply - any idea if this will be resolved today?
Hi Cara,
Not a problem - this should be resolved today but I cannot guarantee this. However, I am aware that our developers are working on a fix at the moment.
Thanks,
Tommy
Hi Tommy,
Can you confirm if the bug has now been resolved.
Hi Cara,
Not at the moment, a fix has been created but is under review before it can be released.
Regards,
Tommy
Hi Tommy,
Please let me know once this has been resolved.
Hi Cara,
Yes most definitely, I will update you as soon as I hear something.
Thanks,
Tommy
Hi Tommy,
Please can you provide me with an update.
Good morning Cara,
This has now been resolved, I appreciate your patience.
Thanks,
Tommy
You must 