Emails being dropped by Spam filtering

Problem reported by James Johnston 6 years ago

Hi,

We have recently seen emails drop for various clients at their spam filter, on testing with our own we see the follow:

Thanks,

James

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John Fouracre

Staff

1749 entries

Hi James,

I have removed the sensitive info from this post - you may want to email contact support with the details, however it looks as though both your accounts are using the noreply@clearbooks email method and therefore will not use SPF records:

https://support.clearbooks.co.uk/support/solutions/articles/33000224975-clear-books-emails

6 years ago

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Emails being dropped by Spam filtering

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