Yodlee Bank Feed - Cannot connect to HSBC Business Bank

Problem reported by Harry Darby 5 years ago

I am experiencing a re-occuring issue with Yodlee again. Currently there is no way to connect our business bank account. This is not an issue with authetication as all our security info is correct. I have tried deleting and re-instating the feed. It seems there is a Yodlee issue every couple of months as preseent and it's very frustrating.

According to the error message, there are "no accounts which can be shared with Plaid Financial Ltd"

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4 Replies

Hi Harry,

I am afraid this is related to an Open banking API issue that HSBC is aware of and working towards fixing. I'm afraid in the meantime I would suggest using our CSV import function until this is resolved.

I do apologise for the inconvenience that this is causing for you.

All the best,

Mohamed.

5 years ago

Okay thanks. Will you let me know when it's fixed? It's been ongoing since early march....

5 years ago

Hi Harry,

We do plan to let customer know when this has been resolved, both here on the forum and via any email correspondence we have had.

All the best,

Mohamed.

5 years ago

Hi Harry,

I just wanted to clarify that this started from the 13th of March.

All the best,

Mohamed.

5 years ago

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