fFull payment submission error message

Problem reported by Clare Barnwell 1 year ago

I am trying to submit my first payment submission for the new payroll year and am getting the following message

Element '{http://www.govtalk.gov.uk/taxation/PAYE/RTI/Full Payment Submission/23-24/1}IRenvelope': No matching global declaration available for the validation root.

any ideas?

1 Reply

Hi Clare,

This is a known error and we are working on a fix at the moment.

All the best,


Reply to this problem

Attach images by dragging and dropping or upload

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are