Failed to Load PDF error when trying to open Invoices

Problem reported by Charlotte Sykes 4 months ago

I am getting the message 'We Can't open this file - Something went wrong' when i try to open an invoice as a PDF. I am getting the same message across multiple accounts and on all the invoices.

4 Replies

Hi Charlotte,

Apologies for the inconvenience, we are aware of the issue and are currently looking into this. We should have a fix for this very shortly.

I will keep you updated.

Tommy

Hi Charlotte,

Thank you for bringing this to our attention. This issue should be resolved now.

Tommy

Hi Charlotte,

No problem - you're very welcome!

Tommy

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