Bank Feed Not Working

Problem reported by Elaine Brooks 3 weeks ago

Hello,

I bank with Santander and have only just realised that the account bank feed has not been connected since 3rd November.

I have deleted the bank feed and have tried to add it back on via scanning the QR code and also my banking app and Clearbooks is just going round in circles.

Please have a look into this and get back to me asap.

Many thanks,

3 Replies

Time
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Tommy Chung

Staff

1425 entries

Hi Elaine,

In this case, could you attempt this on an incognito window on Google Chrome and let me know if the issue persists please?

Tommy

3 weeks ago

Elaine Brooks

3 entries

Hi Tommy,

Thank you for you quick reply.

I have only just seen it now and have done what you said and it has worked.

Thank you very much for your assistance, as I would have never got there.

Best wishes,

Elaine

3 weeks ago

Tommy Chung

Staff

1425 entries

Hi Elaine,

No problem at all - you're very welcome!

Tommy

3 weeks ago

Bank Feed Not Working

3 Replies

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