menu issue
Problem reported by Craig Poulton 2 months ago
i have no menu bar to raise cash payment made etc. The online videos show a long list of menu options that i do not have.
its a basic sole trader account i am trying to set up for MTD
Problem reported by Craig Poulton 2 months ago
i have no menu bar to raise cash payment made etc. The online videos show a long list of menu options that i do not have.
its a basic sole trader account i am trying to set up for MTD
Hi Craig,
I have taken a look and can see you are on our Basic plan for MTD. To navigate through the system, you will need to head to the Dashboard, and click on the header of widget. For example, to raise cash payments, you will first need to add a cash account by clicking on Bank Accounts on the Dashboard > Click Add Bank Account > Select Cash Account.
Once completed, if you head back to the Dashboard > Click Manually Record Income, you can then fill in the details of the income and select the Cash account as the Paid Into bank account.
For the relevant guides for the Basic plan, you must click on the ? at the top right, then click View Guides.
Tommy
You can
Hi Tom. Ive just got home from work. I am trying to look at what you have mentioned but i do not understand about the "header of widget". I just have on the header a few options but nothing allows me to get started. All very new this to me. Havent worked in an office for 30 years :)
Hi Craig,
To navigate the system, you must head to the Dashboard and click on the headers such as on Income, Expenses and Bank accounts.
I would recommend exploring our guides here.
To get started and understand how to use your account effectively, we highly recommend reading our guide on the two bookkeeping processes.
As you prepare for your tax obligations, the video on how to submit your MTD Income Tax Returns is an essential resource to familiarise yourself with.
In addition to these guides, we have a wide range of FAQs to complement your learning and provide quick answers to common questions.
Tommy