Create bill not working correctly

Problem reported by Adrian Bhagat 5 days ago

I am having problems add a bill today. Previously this has worked OK. It seems to be a Javsacript issue.

I go to create bill. If I click in the date field, the popup calendar doesn't appear. Selecting an item, the description and account code aren't populated. Enter price and VAT value, the line total isn't calculated. If I Save the bill, it says the line has an inconsistent net amount

There is a Javascript error on the page:

global.min.js:1:11522 Uncaught ReferenceError: accounting is not defined formatAsCurrency https://secure.clearbookscdn.uk/themes/evo-core/scripts/legacy/global.min.js?v=6ff42f432b22346a099649daeab6c86343d93641-x:1 asCurrency https://secure.clearbookscdn.uk/themes/evo-core/scripts/legacy/global.min.js?v=6ff42f432b22346a099649daeab6c86343d93641-x:1 totals https://secure.clearbookscdn.uk/dist/Accounting/Invoicing/InvoiceAdd.min.js?v=6ff42f432b22346a099649daeab6c86343d93641-x:1 a https://secure.clearbookscdn.uk/dist/Accounting/Invoicing/InvoiceAdd.min.js?v=6ff42f432b22346a099649daeab6c86343d93641-x:1 https://secure.clearbookscdn.uk/dist/Accounting/Invoicing/InvoiceAdd.min.js?v=6ff42f432b22346a099649daeab6c86343d93641

I am using Firefox on Windows.

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7 Replies

Hi Adrian,

Would it be possible to take a screenshot of this and once logged in, click the ? at the top right > Send Us a Message and attach the screenshot please?

Tommy

5 days ago

The ? menu isn't working either but I've attached the screenshot here.

file

5 days ago

Hi Adrian,

To help us rule out any extensions or caching issues, could you try to open Clear Books in a private window and let me know if the issue persists?

Tommy

5 days ago

It's working in a private window. The only extensions I have installed are Chrome Remote Desktop and Image Zoomer.

5 days ago

I've cleared the Firefox cache for the site and it seems to be working now.

Thanks for your help.

5 days ago

No problem at all!

Tommy

5 days ago

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