10 Replies

Hi Alfredo,

Sorry to hear that - I have escalated to the technical team to investigate this further and resolve.

Hi Alfredo,

Can you give more details about your system? What browser and version are you using?


Using Mac OS X (10.8.4) Chrome, trying in Safari and works well

nope.. Safari is not working either
Chrome 28.0.1500.71

Hi Alfredo,

Did you try the procedure explained above? Did it solve your problem?


Hi Juan Carlos,

Still not working after clearing caches


Thanks for the reply Alfredo. I'll back to you asap, we are working in this issue.

Hi Alfredo,

We just rolled out an update, can you let me know if you still have problems?

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