Payments for subscription
Problem reported by Jason Oxley 11 years ago
Hi
Im paying an extra £6.00 per month for bank feeds . Am I right in saying they should be included in the together + price plan.
Regards
Jason Oxley
SolvedSolvedSolved
Hi Jason,
That's correct Jason.
I've just taken a look at your account and seen that you've still been charged for the use of Yodlee for the last two months. Would you like credit on your account or for us refund the £10?
Kind regards
Michael
Yes that would be great thanks. Have you corrected the problem your end? Also I have another account jason or admin@groovy-cloud.co.uk could you check that one as well for me as well.
Many Thanks Jason Oxley
Hi Jason,
Your other account doesn't appear to have been charged extra for Yodlee. I am going to credit your account with £10 to be used against future payments, as agreed above and will also add the plan onto your account subscription so that it doesn't appear as a separate entity again.
Many Thanks
Chris
Great! Many thanks for sorting that out.
Regards
Jason
You must 