Payment type error

Problem reported by Martin Lee 11 years ago

Hi all

I am trying to post a sales ledger payment in 'sales > money in'

& although I am selecting 'bank transfer' it keeps changing to 'cheque'

I have tried to edit the payment afterwards & it stays as cheque.

Do you have a fix/workaround in place for such issues? I'm a little worried to be posting an incorrect payment as its €100k +

thanks in advance

M

4 Replies

Hi Martin,

Thanks for letting us know.

This is a known issue that the development team are working on currently. Sorry for any inconvenience caused by this issue. You will be updated as soon as the issue is resolved.

Thanks,

Anan

thanks Anan, much appreciated

Hi Martin,

I can confirm the payment methods issue within Clear Books has now been resolved.

Apologies for any inconvenience caused. If you need any further assistance feel free to get in touch.

Thanks,

Anan

Brilliant!

thanks for the speedy resolution

impressive

Reply to this problem

Attach images by dragging and dropping or upload
 

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are