Problems adding logo to template invoice

Question asked by stefan cartwright 7 years ago

I have tried to modify a template to add my logo but every time all the text formatting has been affected. I have chosen invoices which have a space for a logo yet still this problem occurs. Can someone show me a template with a logo that has been successfully added. Thank you.

4 Replies

Hi Stefan,

May I ask which template name you are trying this with and the name of your company account please?

Sometimes, it is the case that the format appears incorrect in previews and on the templates, but when an actual invoice is generated and sent out it displays correctly.

Thanks

Chris

Settings > Invoice themes > Templates

Search for Platform Accounting (select the top one with the 200+ popularity)

Have tried that template and still the same problem. My other template are one with 5 stars too.

How strange, that's my template and works fine for me and my clients.

Maybe something to do with the size of your logo?

Hopefully somebody more knowledgeable will be along shortly...

Hi Stefan,

May I ask which template name you are trying this with and the name of your company account please?

Sometimes, it is the case that the format appears incorrect in previews and on the templates, but when an actual invoice is generated and sent out it displays correctly.

Thanks

Chris

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