Checking suppliers statements

Thanks for answering... I noticed it in the dashboard. These two supplier I'm having trouble with are to employees. In the dashboard, in Purchases next to their names it was showing figures different to their monthly salary with is a recurring bill. That is how I noticed. However the Purchases figure was correct, not showing this owed figures, just a total of the correct figures.

I go to the Salary bills and mark them paid. Their names disappear from the dashboard. I think it has been solved, worried about these unusual figures still. I go to Purchases/ Suppliers and you can see in the Currently Owed column that some money is owed in one case, some money has been overpaid in the other. I click on the Currently Owed figure and shows me the full statement of the customer, where I can't find any unpaid bills and I don't know how to search for the unbalance figure. In one case I the figure I owe is 2x the salary, but has the salary has been paid every month!!!!!

I have exactly the same problem contacted tech surport was told the incorrect balances were due to:

A: unallocated cash

B: unallocated credits

I have neither

Contacted suport again

Told its a development thing

Meanwhile most my supplier bals show we owe them instead of zero etc

I have a little OCD

can anyone help ?

Hi Ian

I feel your pain, I have a spot of OCD too.

If it's a tech issue I'm not sure there's anything we can do though.

Just out of interest, where are your balances showing? Dashboard, Bill > Unpaid or Aged Creditors? Or all 3?

They Show on the dashboard, when you list the suppliers, but not on unpaid bills or aged creditors

The individual supplier accounts when opened show zero bals, no unallocated funds, and no unallocated credits

its a real pain

So it's just a dashboard issue which means it's a tech thing.

Apart from hitting ctrl F5 for a hard refresh there's not much I can suggest i'm afraid.

These things sometimes correct themselves...

thaks very much