Switching between currency codes and symbols

Question asked by Chris Willmott 10 years ago

In the last week or so, my instance of ClearBooks randomly started using currency codes across all views (GBP) instead of the currency symbol (£). I tried looking for a setting to change it back and Googling the issue and this came up: https://secure.clearbooks.co.uk/community/ideas/737/option-to-use-currency-codes-not-symbols however it is a suggestion from 4 years ago for a feature to switch between currency codes and symbols.

If this is a new feature, how to I switch it back to currency symbols which is my preference?

If this a defect, please can this be changed back? Happy to raise as a problem instead.

2 Replies

Hi Chris

The toggle feature on your account had the currency code box ticked which then chooses to display in codes rather than symbols.

I have now unticked the box in the account and shows £ rather than GBP.

In future, if you need to change this please go to Settings>toggle features>currency codes and choose your option.

Hope this has been helpful.

Best regards

Latha

Hi Chris

We are looking into fixing this now and will come back to you as soon as the change is effected.

Thanks for your patience.

Best regards

Latha

Hi Chris

The toggle feature on your account had the currency code box ticked which then chooses to display in codes rather than symbols.

I have now unticked the box in the account and shows £ rather than GBP.

In future, if you need to change this please go to Settings>toggle features>currency codes and choose your option.

Hope this has been helpful.

Best regards

Latha

Reply to this question

Attach images by dragging and dropping or upload
 

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are