Question asked by Vicko Komoe 10 years ago
We raised an invoice which has been partly paid. There are however entry errors on the invoice. We need to make adjustment to the invoice to reflect correct charges and stock quantity. Are there ways to edit the invoice without deleting and raising the same again? We tried to edit, but fields are not accessible.
Kind regards
Hi Vicko,
Once an invoice has been paid or partly paid, it cannot be edited for as long as there is a payment allocated against it. This can be rectified by voiding the invoice and deleting the payment, as detailed here:
https://www.clearbooks.co.uk/support/guides/invoicing/voiding-invoices/
Please note that this will not delete the invoice, only the payment allocated against it, just make sure you click on the Delete payment button, as shown below:
Once this has been done, you will be able to go back to the Unpaid invoices, open your invoice, click Edit and apply your changes.
I hope this has been helpful.
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