Maternity Pay

Question asked by Helen Stephens 9 years ago

Hi, Back at the beginning of November an employee went on Maternity Leave (2nd Nov) and I entered her details through the statutory leave module. Her due date is 12 January 2016. When entering payroll this month, I have noticed that she is still receiving SMP at approximately 90% of her salary - where I was expecting a reduction as this is more than 6 weeks after her leave date. Payroll has calculated the following SMP: November SMP £1290.67 December SMP £937.50 January SMP £1236.28

Then I went through to February to see if SMP would be calculated at a lower rate, however, it still shows at approx £1K.

Please can you advise as a matter of urgency whether I am missing something, or if there is an issue with the program. I have taken a screengrab from the HMRC website SMP calculation and attached. Many thanks Helen

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2 Replies

Hi Helen

As Paul suggests, If you raise this as a ticket through the system and also specify the company the employee works for then I can check the calculations and come back to you with the results. Since it is employee pay details it would be more confidential to do it via a ticket.

If you go to the help button on your dashboard and click on it, it then allows you to send us an email directly which I am referring to as a ticket.

Best regards

Latha

Hi Helen - have you tried a message to Support on this, may be quicker than on here and they can interrogate your system direct.

Hi Helen

As Paul suggests, If you raise this as a ticket through the system and also specify the company the employee works for then I can check the calculations and come back to you with the results. Since it is employee pay details it would be more confidential to do it via a ticket.

If you go to the help button on your dashboard and click on it, it then allows you to send us an email directly which I am referring to as a ticket.

Best regards

Latha

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