P11
Question asked by Ronnie Comeau 9 years ago
Now that P11 reports have moved from the bottom of the over view screen, where can we find them for employees who have left, we have found it for current employees under employee.
Hi Ronnie,
I have just tested this and it appears that the system is excluding any employees that left in a previous tax year. This is a defect that I have raised with the technical team, who are currently looking into the cause.
If possible, would you mind sending details of the employee and the account affected to contact support and we can then investigate further.
Sorry for the confusion and for the inconvenience this issue has caused. if you have any questions, please do let me know.
All the best,
Natasha
Best answerHi Ronnie,
If you head to Employee > View, it should show any former employees at the bottom the overview. Where you will see the P11 option under the name.
Alternatively, on that same employee view page, you should see a box labelled 'Former employees'
If you click that, it will list just the ex-employees. With the P11 option under the name, as in the previous screen.
I hope that this has been helpful. If you have any further questions, please do let us know.
All the best,
Natasha
Thanks Natasha, we have already tried that. Is there a problem when the person left in a previous tax year?
Hi Ronnie,
I have just tested this and it appears that the system is excluding any employees that left in a previous tax year. This is a defect that I have raised with the technical team, who are currently looking into the cause.
If possible, would you mind sending details of the employee and the account affected to contact support and we can then investigate further.
Sorry for the confusion and for the inconvenience this issue has caused. if you have any questions, please do let me know.
All the best,
Natasha
Best answer
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