Issue with budgeting tool

Question asked by Kieran Smythe 8 years ago

Hi, has anyone had issues with the budgeting tool? I'm trying to create a budget for Oct 16 - Jan 17, all of the costs went in fine but now I'm trying to populate the revenue figures across the months i'm getting errors? The first month (oct) went in fine but then subsequent months just kick back a 500 server error and a red band at the bottom of the screen?

Any ideas what i'm doing wrong?

Thanks

Kieran

2 Replies

Hi Kieran,

Are you using Firefox?

Unfortunately, as Kevin points out, the Budget Tool has always been in something of a Beta state and the issue you are reporting often happens for Firefox users. The only solution at the moment is to use another browser, such as Chrome instead.

I hope this helps.

All the best.

In all honesty I had no idea it even worked properly in the first place?

I could be wrong but that's my gut feeling.

Hi Kieran,

Are you using Firefox?

Unfortunately, as Kevin points out, the Budget Tool has always been in something of a Beta state and the issue you are reporting often happens for Firefox users. The only solution at the moment is to use another browser, such as Chrome instead.

I hope this helps.

All the best.

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