Sales CIS submission problem

Question asked by D NEMANIS 9 years ago

Dear Team

I need to make CIS sales submission and tried to do it by submitting the EPS as instructed in Guide.

But I received the following error message: "There were one or more validation issues that need to be addressed before this Full Payment Submission can be submitted to HMRC Authentication Failure. The supplied user credentials failed validation for the requested service"

What is the problem?

Thank you Dina

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2 Replies

Hi Dina,

Have you added your PAYE Ref number and accounts office reference number on the Employer>Details menu?

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Best answer
9 years ago

This is ok now, thank you

9 years ago

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