Retention on Sales invoices

In terms of the construction industry?

Here's how we do it....

1. Issue initial invoice of say £1000
2. Client pays £950 with a £50 retention
3. We pay the £950 off the invoice in the normal way
4. We do a credit note for the £50 retention
5. We then create a new customer in CB called ClientX - Retentions
6. We create a new £50 invoice with the due date being the date you expect it to be paid

Chase those retentions, don't let them get away with it!! ;-)