Updating Payment Method
Question asked by Michael Snell 9 years ago
Hi, Could you please tell me how i update my card details as my existing one has expired.
Thanks M
Question asked by Michael Snell 9 years ago
Hi, Could you please tell me how i update my card details as my existing one has expired.
Thanks M
Hi Michael,
It sounds as if you are on the old Fubra subscripiton system - if you like we can switch you over to the Clear Books subscription (we will be doing this for all remaining customers on Fubra subs soon), just send a ticket with your details. We will also send you a customer statement in the meantime with a link to all your invoices.
https://www.clearbooks.co.uk/support/guides/old-theme-guides/ask-support-within-clear-books/
Hi Michael - click on the little building icon top right of the screen and select Subscriptions then Payment settings.
Sorry ignore that attachment, selected the wrong one, its the one attached here
Hi Paul
The only thing i get when i click payment settings after clicking the building icon is the attached?
Hi Michael,
It sounds as if you are on the old Fubra subscripiton system - if you like we can switch you over to the Clear Books subscription (we will be doing this for all remaining customers on Fubra subs soon), just send a ticket with your details. We will also send you a customer statement in the meantime with a link to all your invoices.
https://www.clearbooks.co.uk/support/guides/old-theme-guides/ask-support-within-clear-books/
Done
Thanks MIke