Question asked by Mathew Bellamy 8 years ago
Hi,
we are currently not using our subscription and will be closing the account, if i download a backup can i subscribe again in the future and re-install my backup to bring the information back as it is from the date of the backup?
Regards
Mat
Hi Mat,
Unfortunately not - once an account is closed it is queued to be purged - this then happens 90 days after closing the account. I would recommend downloading all the reports as CSV files on the Tools>Export menu before closing - this data can be re-imported back into a Clear Books.
The development team are working on a subscription project at the moment which will include a new archive subscription status, however, this won't be ready for at least a month or two.
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