Subscription Invoices

Question asked by Nick Gane 8 years ago

Hello and Good Morning

Can you please advise how I can view my monthly subscription invoices.

How can i switch my payment to direct debit?

Many thanks

Best regards

Nick

5 Replies

Oh I see - you are on Fubra subscriptions too (see my first comment about changes) - I have sent an email (with statement link) to both you and the main user on your account.

Hi Nick,

For the PTGT account head to Home>Subscription click on the payment settings button and then the Billing history button to use previous invoices. The other account is on the old Fubra subscription system (due to be updated for all customers in June) - I have sent you an email with a statement link which should show all previous invoices and will update with future invoices too.

I cannt see the Home> Subscription part ?

Oh sorry yes it's the building icon at the top

file

thanks I can now see my subscriptions but still no invoices

Oh I see - you are on Fubra subscriptions too (see my first comment about changes) - I have sent an email (with statement link) to both you and the main user on your account.

Reply to this question

Attach images by dragging and dropping or upload
 

Your comments will be public and can be answered by anyone in the Clear Books community.

Find out what we do and who we are