Over payments
Question asked by Charles Stringer 12 years ago
We sometimes have clients pay too much.
How can we enter the overpayment without creating an invoice for work we have not done?
Question asked by Charles Stringer 12 years ago
We sometimes have clients pay too much.
How can we enter the overpayment without creating an invoice for work we have not done?
Hi Charles,
If you have received an over payment but will be allocating the over payment to an invoice in future please see the guide below:
http://www.clearbooks.co.uk/support/guides/payment/create-an-overpayment-from-a-customer/
However if you received an over payment and want to refund please use the guide below:
http://www.clearbooks.co.uk/support/guides/mangemoney/refunding-an-overpayment/