Refunding unallocated cash

Question asked by Graeme Kirk 5 years ago

I have a customer who overpaid an invoice and has £675 showing as unallocated cash in the unallocated cash screen.

However, this has now been refunded and there's a payment of £675 on a bank statement that represents the cash being returned.

Any idea how I can match up the two so they cancel themselves out?


2 Replies

Many thanks Paul, that did then trick. I feel a bit daft for not checking the help guides more thoroughly, though!

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