Refund customer deposit
Question asked by Yvonne Sheridan 7 years ago
Please advise how enter a customers deposit please
Hi Yvonne,
I'm not quite sure what you are asking for. Would you like to add a deposit or refund a deposit?
To enter a deposit, please go to Sales> Money in
To refund that payment, you should allocate it to an invoice and then create a refund. This Support guide will show you how:
https://www.clearbooks.co.uk/support/guides/manage-money/new-navigation-refund-customer/
Best answerI have to refund Euro 5000 to a customer
Hi Yvonne,
I'm not quite sure what you are asking for. Would you like to add a deposit or refund a deposit?
To enter a deposit, please go to Sales> Money in
To refund that payment, you should allocate it to an invoice and then create a refund. This Support guide will show you how:
https://www.clearbooks.co.uk/support/guides/manage-money/new-navigation-refund-customer/
Best answerPerhaps I should give you more detail, the Customer account is in credit, I have refunded the deposit and want to know how to enter this in clear books sales ledger.
Many thanks Yvonne
Yvonne, I am going to remove the details from your post, as it is public.
Please, will you send us an email to contact support so that we can answer the ticket in detail?
You must 