Cancel payroll subscription but keep accounts subscription

Question asked by Louisa Myatt 8 years ago

Hi, We have closed our payroll so I no longer need a payroll subscription. I want to keep using clear books for my accounts. How do I remove the payroll with out cancelling the whole subscription?

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Hi Louisa,

There are a number of different Payroll subscription types, if you are on the Bundled plan you won't actually be charged anything unless you process payroll.

However, if you log into the appropriate account and head to the subscription menu:

file

You should be able to close any Payroll subscription under the Payroll table:

file

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8 years ago

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