Days overdue in email template
Question asked by Matthew Ayers 8 years ago
Hi would it be possible to add the days overdue on a payment reminder please?
Hi Matthew,
It is possible to do this manually, you must go into Contacts > Emails > Email Templates > Click on Reminder and in the message box, you can customise the message and state the number of days payment is overdue. Please see below:
Unfortunately, there is no automatic way to add the number of days overdue on the reminder, but, I will suggest this to our development team to see if it can be implemented in the future.
Hope this has been helpful!
Tommy
Best answerHi Tommy,
Thanks for the advice but that wouldn't work for multiple clients, and would also take a lot of manual work. Please do as it would be amazing.
I find my clients start ignoring the emails after the 3/4th day so I may end up turning this feature off and getting someone to manually chase people up.
Please keep me posted.
Best, Matt
Hi Matthew,
Apologies.
I should have made myself more clear, if you were to use the suggestion above, you would have to change the email template every time for each client. So it may not be ideal for your case as you stated it will take a lot of manual work. Also, I will keep you updated with the progress of your suggestion.
Thanks! Tommy
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