How to reverse write off of bad debt

Question asked by Peter Jones 7 years ago

I recently wrote off a bad debt from May including the relevant VAT credit.

It must be Christmas as out of the blue the debtor has paid the invoice in full!

How do I reverse the write off process?

Many thanks

Peter

3 Replies

Hi Peter,

In this case, are you able to click on the relevant invoice number, scroll down to the payment history and click 'Delete' next to the bad debt. Once this is done, you can then proceed to pay off the invoice.

Thanks,

Tommy

Tommy,

Excellent - thanks for the prompt reply and it worked fine.

Merry Christmas

Peter

Hi Peter,

No problem! Have a great Christmas and New Years!

Tommy

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