Purchase credit notes allocation

Question asked by Andrius Daukantas 7 years ago

Hi,

We are not able to allocate payments (refunds from supplier) against the credit note which was raised to them. It says "Credit notes can only be allocated to a bank account using your organisation's base currency." What does it mean? We have bought in EUR and the supplier has refunded in EUR too, how we can deal with this situation? How to allocate?

EUR
CreditNotes
ExplainRefund
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Hi Andrius,

I cannot replicate this with the information that you have given me so I will have to look at rhe example on your account.

Please will you send this with some more information including the credit note and payment numbers, and also your business name, in an email?

contact support

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7 years ago

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