Question asked by Steve Bennett 6 years ago
Forgive me if this is answered elsewhere, but I couldn't see it.
I'm trying to reconcile bank statements, but can't figure out what to do if one payment represents several invoices.
Going through the items in the Bank Statements menu, I would have assumed going into the 'multiple items' tab to link one bank statement entry to several invoices, but can't figure out how to do it.
Any hints?
Thanks!
Hi Steve,
Have you already allocated payments to the two invoices already?
If so this is a limitation with our bank explain screen - it will only allow you to reconcile one payment on an imported statement to invoices that only have one payment allocated to them.
There are two options -
1 You could just delete the line from the imported statement and manually reconcile in the bank account:
2 The second option is to void the payment from the two invoices, click on one of the invoice numbers and hit the void button - when prompted delete just the payment. Once complete you can allocate the payment on the imported statement to the two invoices.
Best answerThanks. That makes sense.
You must 