How do I find a missing Invoice?

Question asked by Kim Williams 6 years ago

My accountant is looking for an invoice from last year which appears to be missing from the system, can anyone tell me how I find it? I have looked in all the normal places.

Thanks Kim

Write reply3

3 Replies

Hi Kim,

You can open a support ticket by sending an email to contact support

Tommy

Best answer
6 years ago

Hi Kim,

I would suggest opening a support ticket for missing invoices as these are very specific to the account that they belong to and we would only be able to give general advice via the community forums. I would suggest, however, that if you are aware of any details of the invoice such as dates or which contact it belonged to that you could try and search within the invoice screen filtering by date or contact. If this does not work, please feel free to get in touch withy support for further help.

Kind regards,

Mohamed.

6 years ago

Hi Mohamed,

Sorry, can you please let me know how I open a support ticket.

Thanking you in advance Kim

6 years ago

Hi Kim,

You can open a support ticket by sending an email to contact support

Tommy

Best answer
6 years ago

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