Remove payment options from Customer statements

Question asked by Nadia Akhtar 2 weeks ago

Hi, We have a number of bank accounts in different currencies. When I run a customer statement I can see the GBP bank details are listed at the bottom of the statement even if the customer's sales currency is for example EUR or USD. Please let me know how this can be removed?

Thanks Nadia

3 Replies

Hi Nadia,

Can I ask you to raise a ticket so that we can see your account?

contact support

All the best,

Mohamed.

Thanks Mohamed, I've just raised a ticket.

Hi Nadia,

Thank you!

All the best,

Mohamed.

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