Credit card

Question asked by Jo Boden 11 months ago

Hi Please could you help we have a bit of an issue where our credit card balance is increasing which has just come to my attention. We have paid it using a HSBC account but this isnt reducing the credit card balance, is there anyway of correcting this without deleting them so they reduce the balance, going forward am i right to record it as a transfer in the reconciliation screen.

Thanks

1 Reply

Hi Jo,

Would it be possible to send us your company name via the Need Help button (at the top right when logged in) > Send us a message and we can look into this further for you?

Thanks,

Tommy

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