Void Invoices

Question asked by Gareth Ricketts 4 months ago

I voided an invoice by mistake but no option to restore it without giving it a new invoice number

Surely there must be a way to restore or undo mistakes or last carried out action?

3 Replies

Hi Gareth,

When restoring an invoice, it will follow the last invoice number sequence. If you would want to use the previous invoice number, you must ensure there are no invoices that already use this number.

Tommy

How would you ensure it retains the number that was voided off for clarity and consistency?

Hi Gareth,

To retain the number, when copying the voided invoice, you must manually input the desired invoice number at the top right. Otherwise, the system will default to the next invoice number.

Tommy

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