Bank feed incorrect

Question asked by Emma Green 4 weeks ago

Hi

My Monzo business account feed is showing the wrong current total and there are a few transactions missing too. I've also noticed wrong transactions, for instance money I have moved into the tax pot is showing as the wrong amount or placed into a different pot. I think you will tell me to remove the feed and redo it but would that mean reconciling every transaction again? I really want to avoid doing this as it took hours to do the first time! Also I have submitted my Q1 and Q2 to HMRC so if the figures on there are wrong, do I need to resubmit or would that just be done when I do the full return next year?

2 Replies

Hi Emma,

Would it be possible to send us a support ticket via the '?' at the top right > Send us a message please including an incorrect transaction example please?

Tommy

Have done, thanks!

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